Privacy Policy

We are committed to protecting your privacy. This Privacy Policy outlines how your business and personal information is treated.

Purpose of the Personal Information Protection and Electronic Documents Act

The purpose of the Personal Information Protection and Electronic Documents Act is to provide Canadians with a right of privacy with respect to their personal information that is collected, used or disclosed by an organization in the private sector in an era in which technology increasingly facilitates the collection and free flow of information.

Privacy Principles:

1. Accountability: An organization is responsible for personal information under its control and shall designate an individual or individuals who are accountable for the organization's compliance with the following principles.

2. Identifying Purposes: The purposes for which personal information is collected shall be identified by the organization at or before the time the information is collected.

3. Consent: The knowledge and consent of the individual are required for the collection, use or disclosure of personal information, except when inappropriate.

4. Limiting Collection: The collection of personal information shall be limited to that which is necessary for the purposes identified by the organization. Information shall be collected by fair and lawful means.

5. Limiting Use, Disclosure, and Retention: Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by the law. Personal information shall be retained only as long as necessary for fulfillment of those purposes.

6. Accuracy: Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

7. Safeguards: Personal information shall be protected by security safeguards appropriate to the sensitivity of the information.

8. Openness: An organization shall make readily available to individuals specific information about its policies and practices relating to the management of personal information.

9. Individual Access: Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

10. Challenging Compliance: An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals for the organization's compliance.

An Individual's Rights

The Act gives individuals the right to know why an organization collects, uses or discloses personal information about them. It also gives an individual the right to expect an organization to collect, protect, use or disclose personal information reasonably and appropriately and not to use the information for any other purposes without again obtaining consent. Individuals have the right to obtain access to their personal information, ask for clarification, and to complain to the Privacy Commissioner of Canada about how an organization handles their personal information.

An Organization's Responsibilities

An organization is responsible for the protection of personal information, the fair handling of it at all times within the organization and in dealings with third parties.

These responsibilities are outlined in principles that an organization must follow including accountability, identification of purpose, obtaining consent, limits to collection, usedisclosure and retention as well as accuracy, safeguards, openness, access and recourse

Our General Philosophy

Franchise 101 is committed to ensuring that your privacy is protected. This Privacy Policy identifies the ways we ensure that your privacy and the confidentiality of your personal information are protected within our business, whether paper based collections, electronic communications over the Internet or on the telephone. It also outlines what personal information Condor may collect and how we use or restrict the use of your personal information.

The objectives of our Policy are to inform you of our commitments and actions for the protection of personal information and the rules we use to govern when we collect, hold, use or disclose personal information and data.

The privacy of our clients, our franchisees, employees and visitors to our web sites is of prime importance to us. We are committed, no matter what the circumstances, to protect your privacy and our integrity; however, we cannot unconditionally guarantee your absolute privacy as we are not immune to malicious acts, whether internal or external.

Our Policy is designed to meet or exceed the requirements of Canadian Privacy law including the recently enacted Personal Information Protection and Electronics Documents Act (PIPEDA) and the principles and standards set forth in the Canadian National Standard for the Protection of Personal Information. We are committed to a constant self-evaluation of our practices and procedures and responding to our franchisees’, clients' and our employees' needs.

PIPEDA came about primarily so that individuals could be assured of retaining their privacy while participating in some form of electronic business or commerce. But the Act also applies to all personal information, not just that which is housed within a computer system. Therefore, compliance to the Act helps put in place safeguards to protect your business information and personal data.